Connect with Immediate Connect
Unlock a premium, AI-assisted support channel built into the Sign Up journey. Keeping inquiries within onboarding preserves context and speeds routing for faster assistance.
How to reach us via the Sign Up journey
Immediate Connect routes every inquiry through the same onboarding track used to create your account. If you need help with access, features, or site usage, open Sign Up and complete the steps to submit your message as part of that flow.
Launch Sign Up
Visit the Sign Up page and begin the onboarding flow.
Draft your inquiry
Enter your question within the onboarding steps as you proceed.
Send
Complete the flow and submit. Your inquiry will enter the review queue.
Response timelines and support hours
Messages submitted through Sign Up are processed in order of arrival. Turnaround varies with volume and regional holidays.
Estimated response window
Most inquiries receive an initial reply within 1–2 business days.
Support hours
Reviews are handled Monday through Friday during standard business hours, excluding public holidays.
Priority handling
Clear, contextual inquiries (page, device, succinct description) may move faster through the queue.
